Privacy Policy

Your privacy matters to us, so here is information on how to handle your data:

  • We only collect necessary personal data to address your specific enquiry.
  • We keep your personal data updated as per the changes you inform us about.
  • We ensure the security of your personal data through appropriate measures, using it fairly and reasonably.
  • We do not share your personal data with other organisations unless it is absolutely necessary, required by the Financial Conduct Authority, or legally mandated.
  • We don’t retain your personal data longer than what is required by the Financial Conduct Authority or other regulatory bodies.
  • We assist you in exercising your rights under current data protection legislation.
  • Our privacy policy applies to personal data collected via various means – face-to-face meetings, phone calls, written communication, emails, text messages, and other electronic means.

If you want your personal data removed from our records, please reach out to us. In case of complaints about how we’ve managed, shared, or stored your personal data, or if you wish to access the information we hold about you, please contact:

Saffron Walden Counselling & Therapy Centre Rowe House, 9 Emson Close, Saffron Walden.

Website Privacy

Specifically for our website, we do not collect personal data:

  • Our website doesn’t collect personal information about you unless you voluntarily provide it.
  • We collect anonymous usage statistics of our website without identifying individual users.

Email Newsletters

We have an email newsletter with is GDPR compliant; we send out roughly once a month, and you voluntarily agree to receive this on sign-up.

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